Privacy Policy
Creative Hint LTD
Company registration number – 13765093
Registered office address – Blackthorn House St Pauls Square, Suite 2a, Birmingham, United Kingdom, B3 1RL
Privacy policy
When our customers, associates, agents, and service suppliers offer us personal information, we cherish the trust they invest in us. We believe that privacy is about more than compliance, and we strive to manage personal information in accordance with our fundamental principle of individual respect.
The information you submit to Creative Hint LTD enables us to offer you with the items and services you require while also providing you with the best possible shopping experience. When you shop on kitchenments.com, for example, we use what we know about your buying patterns to make it easy to reorder products and show you other items that might be of interest to you. Keep in mind to periodically visit this page as well as our terms and conditions of use which may be available through this link: Terms & Condition Page, because Creative Hint LTD may amend and modify such statements from time to time.
Notices
It’s crucial to keep your personal information safe. Creative Hint LTD employs suitable, reasonable, and industry-standard security policies to assist guarantee that personal information is not lost, altered, acquired, used, modified, destroyed, or disclosed without authorization. Do not give anyone your personal information. Remember that our affiliates and/or Creative Hint LTD won’t request for your PIN codes or any other relevant information.
Shopping advice on the internet
Although online shopping is convenient and quick, “buyer beware” still applies. If you follow a few easy rules, supplying your information online can be just as safe as giving it to a store you visit in person. Learn about practical tips for protecting your and your family’s personal information before shopping online.
Report identity theft
If you have been the victim of identity theft, you may seek copies of application and business records in our possession relating to fraudulent transactions that may have happened at Creative Hint LTD, or on one of our websites if any. If you’ve been the victim of identity theft, you can email us using this email address: [email protected] to request copies of the records we have under our control.
What is included in this privacy policy?
This Policy explains how we gather, use, disclose, and protect your personal information, as well as why we do so:
Our Creative Hint LTD retail shops, especially kitchen appliances in the United States, UK, Africa, EEA and other countries and continents, as well as our Creative Hint LTD online stores This Policy is available on our websites and mobile services.
Information that identifies you or can fairly be related to information that identifies you is considered personal information. To fulfill your order, we gather personal information such as your name, address, phone number, and credit or debit card information, for example, when you place an item on layaway or place an order online.
Some laws have varying meanings of “personal information,” and we use their definitions when they apply. Rest assured, however, that we respect your personal information and only collect, use, and share it as specified in this Policy, regardless of where you live.
We offer specific privacy notifications for our specialized activities that clarify the information practices that apply to them. For further information, see the section “What Are Your Privacy Protections for Specific Types of Personal Information?”
What is our accountability pledge?
Our associates, business partners, and service providers are required to properly manage your personal information.
We have a staff of trained colleagues who are responsible for assisting in the implementation of this Policy. We expect everyone who handles personal information about consumers to do so correctly and in compliance with our rules.
What kind of data do we gather and how do we gather it?
We collect information to fulfill your requests for products and services, to improve your shopping experience, and to support our business processes. When you engage with our store (website), we collect information in a variety of ways.
What kinds of data do we collect?
The following types of personal information may be collected by us. Not all of the following categories can be collected for each individual:
Names and addresses are examples of personal identifiers. Device and internet identifiers, as well as linked data like phone numbers and email addresses Cookie IDs and browser visits are examples of internet, application, and network activities. National identity numbers and driver’s license numbers are examples of government identifiers. Age and date of birth are examples of demographic data.
Financial data, such as credit and debit card numbers, as well as claims data.
Prescription numbers and health insurance identification numbers are examples of health and health insurance information.
Gender and nationality are examples of protected classes under state and federal law. Information about your purchase history, such as what you’ve bought, leased, and returned. Images of the iris, retina, and fingerprints are examples of biometric data. Geo-location information, for example, is a type of location information.
Audio, visual, and other sensory data, such as audio and video recordings, are all examples of this. Information about your job, such as your title, licenses, and professional memberships.
Background and criminal information, such as criminal convictions and background checks.
Information on education, such as degrees and schooling Individual preferences and qualities, such as buying patterns and behavioral inferences.
How do we collect information?
We obtain information from you in several ways. It could be:
Directly provided by you or a member of your family Collected from a device connected to you or your family. Data was gathered using in-store technologies. This information was gathered from another company. Data was gathered from a third-party source. You or a member of your household provided the information directly.
You actively share information with us in our stores and online in a variety of ways. You exchange information, for example, when you:
Make a purchase or other transaction with us in-store or online; Make a user account on our website; Create a mobile shopping list or use a gift registry. Take advantage of our services.
Conduct a transaction or request a service where we collect information (such as when hunting and fishing licenses are needed by law);
Contact us or ask for customer assistance.
Publish a rating, review, or other user-generated material on our website, or post a review or comment on one of our social media profiles (if there are any); or
Use features of our websites and mobile services that require you to enable us access to your computer or mobile device’s camera or microphone (such as voice search or scanning barcodes).
You may share several types of personal information with us when you participate in these activities, including your name, email address, physical or postal address, phone number, date of birth, and payment information.
Information Collected From a Device in Your or Your Family’s Name You also passively offer us information through technology in various ways. This information is used to ensure that our website functions properly, as well as to support customer marketing and analytics efforts – our efforts to better understand our customers’ needs and provide information about our products and services that may be of interest to you. Some instances are as follows:
When you visit our website or use our services, we collect technical information about your device. This could include things like your IP address, the type of mobile device you’re using, the operating system and browser you’re using, a unique device identifier, the address of the referring website, the path you take across our website, and other details about your visit.
Browsing Data: We collect information about how people use our website, using our own and third-party technologies like cookies, web beacons, and mobile device identifiers. These tools enable us to present you with a more integrated and personalized purchasing experience. Cookies, for example, allow us to present you with relevant information as you use or return to our sites; web beacons, on the other hand, allow us to determine if a specific page was seen, an email was opened, or whether ad banners on our and other sites were effective. We allow third parties to collect information on our website for their own business purposes using cookies, web beacons, iframes, and other similar technologies in certain instances. Precise Device Location Information: If your device is set to transmit location information, we may gather information about your location. For example, we can use the GPS signal on your device to show you the closest Creative Hint LTD locations. For further information, see “What Are Your Options?” below.
We collect sata from external third-party sources
Other sources provide us with information on you to help us rectify or augment our records, improve the quality or personalization of our services, and prevent or detect fraud. In connection with products or services that carry financial risk to Creative Hint LTD , such as transactions in which Creative Hint LTD offers you financing, we gather information from consumer reporting agencies. We also obtain information from third parties for marketing purposes, such as device information and browsing information, to serve you with targeted ads on Creative Hint LTD and third-party websites, for example.
What do we do with your personal data?
We use your personal information to provide you with products and services, such as fulfilling product requests or assisting us in tailoring our services and marketing to you. Your personal information is also used to support our business purposes, such as fraud protection, marketing, and legal compliance.
Some examples include:
To complete your order or service request and to provide client service in order to create and maintain your account. Conduct transaction and engagement auditing and monitoring Marketing, personalisation, and third-party advertising are all things that we do.
To help prevent fraud by ensuring the security and integrity of our website, services and company, to improve our operational and technical capabilities, to perform business analysis, such as analytics and projections, as well as to find areas for operational improvement, to carry out development and research. To carry out our legal responsibilities. To do so, we aggregate data obtained both online and offline, as well as data from third-party sources.
As permitted by law, we may also share or transfer your personal information across our Creative Hint LTD, employees, affiliates, staff and ect., for these purposes. Our alerts for certain types of information clarify how we use personal information related to our specialized operations, such as our health care and financial services lines of business.
How do we share your personal information outside of the Creative Hint LTD?
We only share your personal information in ways that are consistent with this Policy and that respect your privacy. We treat you as a valued customer rather than a product, and we never sell or rent your personal information to third parties for profit.
For business purposes, we have shared all of the types of personal information we collect with other firms. In the following conditions, we may disclose your personal information:
Providers of services
We share personal information about you with service providers who assist us with our business operations, such as shipping businesses, billing and refund organizations, credit card processors, marketing and advertising firms, and companies that help us improve our products and services.
Our service providers are required to keep your personal information secure. Our service providers are not permitted to use or share your personal information for any reason other than performing services on our behalf. Our service providers may store and process your personal information in the United States, EEA, England, Africa, or other countries where the service providers or Creative Hint LTD have facilities.
Legal requirements and our company and others’ protection
We may share your personal information in other rare circumstances, such as when sharing is required by law or when we believe it may help to protect Creative Hint LTD , our customers, our associates, or others’ safety, property, or rights. Examples include:
Keeping clients’ health and safety in mind;
Taking action against offenses committed on Creative Hint LTD ‘s property;
Detecting and responding to fraud or financial risk. Upon formal request, providing personal information to law enforcement; Responding to a proper legal enquiry, such as a search warrant; and
In the event of a breach of contract or a legal offense, responding to an investigating body.
Transfers of companies
Personal information about you may be shared with the successor business if all or part of our business is merged, transferred, or reorganized (including transfers made as part of insolvency or bankruptcy proceedings). We shall take reasonable steps to guarantee that any successor treats your information in a manner consistent with this Policy.
Deidentified & aggregated personal information
Creative Hint LTD is always working to improve customer shopping experiences by making them more relevant and frictionless, and it may provide related services and data to its suppliers and others. As a result, Creative Hint LTD may share insights derived from a large number of consumers with others in methods that may not directly identify you. Creative Hint LTD , for example, may combine your purchase history with that of other customers to provide Creative Hint LTD’s suppliers with aggregated data. These statistics do not identify specific clients. Creative Hint LTD suppliers can use this information to provide products and services that are relevant to Creative Hint LTD customers. Creative Hint LTD may be compensated for this information.
We may share information with other companies, such as publishers, advertisers, and measurement analytics providers, to present information about products and services that may be of interest to you. We may, for example, exchange device-specific data (such as your device identifier, kind of device, IP address, cookies, and other information connected to your browsing and app activity) as well as individual preferences and characteristics (such as insights and inferences related to shopping patterns and behaviors). This information does not directly identify you, but it is required to tailor the adverts you get. This information is provided free of charge to Creative Hint LTD .
We also enable firms who display adverts on our webpage to use cookies or other technologies to collect information from your browsers or devices. We, like many other firms, may allow cookie matching with a limited number of partners. These parties, on the other hand, are not permitted to access information stored in Creative Hint LTD cookies. See “What are Your Options?” for more information on your options when it comes to advertising.
With your consent or specific notice
We will give you particular notice or ask for your affirmative agreement before sharing your personal information outside of our Creative Hint LTD in circumstances other than those stated above, as allowed by law, and we will not sell or rent your personal information for money.
Personal information we disclose to different types of third parties
As indicated below, we may share your personal information with certain types of third parties.
You may receive marketing communications from us. You can contact the Privacy Office as detailed in the section below titled “Who Can I Contact at Creative Hint LTD” About the Privacy Policy.”
We also modify your experience on our site by displaying you advertisements relevant to your interests from Creative Hint LTD or our advertising partners. Find out more about interest-based marketing. Some of our services rely on the location of your device. You can change your mobile device’s settings at any moment to control whether or not it shares your location information. We may also provide you with additional options for controlling how we utilize your mobile location data.
We want to provide you options when it comes to how we collect, use, and disclose your personal information. The options are shown below.
Preferences in marketing
We follow the following guidelines when sending marketing materials to you:
For automated phone and text communications, as well as exchanging personal information with organizations outside our Creative Hint LTD for the purpose of direct marketing of their products, such as sending you promotions for their products, we use an opt-in standard. We will only undertake the activity with your affirmative consent if you opt-in. For email, and postal letters, we use an opt-out standard. If you opt-out, we may contact you in the future, but only if you ask us to (as described below).
Please specify your full name, the sorts of communications you would like to receive or not receive, and your related contact information if you contact us by email or mail. Include your mailing address, for example, if you want to opt out of receiving emails. Please give yourself enough time to get your marketing preferences processed. Requests for email may take up to ten days to process, while requests for phone calls, text messages, and sharing information with your approval may take up to 30 days to process. Please keep in mind that postal shipments are frequently prepared several weeks in advance, and you may receive mail for another six to ten weeks.
Please be aware that we may still contact you for transactional or informational purposes even if you have opted out of getting marketing emails from us. Customer service contacts, product information, service or reminder notices, and recalls are just a few examples. We may also need to contact you regarding your order if we have any questions or require additional information.
Preferences for interest-based advertising
We customize your experience on our website by serving you adverts based on your preferences. If you browse or shop for electronics with us or on other sites, for example, we may display you advertisements for electronics as you continue to surf the Internet. See “Information We Receive from You” for more information about browsing information.
Advertisements linked to Creative Hint LTD or our advertising partners are shown to you. We are members of ad networks that may show you interest-based adverts based on your browsing history across partner websites. Depending on how you explore, you may also see Creative Hint LTD adverts on partnering websites. Find out more about interest-based marketing.
Settings for mobile location
Some of our mobile services rely on the location of your device. You may change your mobile device’s location settings at any time to control whether or not it shares this information. To totally deactivate the gathering of Bluetooth location-related data, you’ll need to change your device’s Bluetooth settings. To learn more about these settings, consult the instructions that came with your device. In addition, we may provide you with options for controlling how we utilize your mobile location data. For more information on the sorts of location data we gather, see “What Types of Information Do We Collect?” above.
How do you access and update your personal information?
We give you several options for accessing and updating your personal information, such as contact and account information. We also take reasonable steps to ensure the accuracy and completeness of your personal information.
You can update or view your personal information, such as your contact or account information, in the following ways:
Log into your account if you’ve made it on our website. You’ll be able to input and update your personal contact and payment information, as well as the contact information for recipients you’ve specified, once you’ve done so.
Contact us using one of the methods mentioned at the foot of this Policy in the “Who Can I Contact at Creative Hint LTD About the Privacy Policy” section. Please include your current contact information, the information you’d like to see, and the modifications you’d like to see. If the requested personal information is properly available, we will provide it to you, unless it infringes on the privacy of others and is subject to reasonable constraints imposed by law and internal regulations. Otherwise, we’ll go over the many types of data we acquire. We will either grant you access and make the modifications you seek, or we will explain what steps we will be able to take in response to your request. We will refer you to the service provider or business partner if you need access to your personal information connected to a specific service given to you by a Creative Hint LTD service provider or business partner. Please contact us using the information listed below in the “Who Can I Contact at Creative Hint LTD About the Privacy Policy” section.
Specific methods to exercise privacy rights are available in our specialized fields of business, such as health and financial services. For example, as described in the Notice of Privacy Practices, our health services operations, such as Creative Hint LTD Pharmacies, Vision Centers, and Clinics, provide access to or amend protected health information collected, created, or received by those operations (for example, information collected at a Creative Hint LTD pharmacy to fill a prescription). Please see the “What Privacy Protections Apply to Specific Types of Personal Information?” section if you need help obtaining records relating to your personal information collected, created, or received by our health services or financial services activities.
How do we secure your personal information?
We understand how critical it is to keep our customers’ personal information safe. We have a group of associates that are in charge of assisting in the protection of your data. We use appropriate security measures, including physical, administrative, and technical precautions, whether you shop on our websites, or in our stores. Physical and technical security access controls or other safeguards, information security technologies and policies, procedures to assure proper information disposal, and training programs are examples of these measures.
How long do we retain your personal information?
We will keep the personal information we collect from you for as long as it is needed to fulfill the business purposes outlined in this Privacy Policy, such as providing products or services to you, supporting our business functions and operations, enabling us to communicate with you, providing marketing and personalization, conducting research, or complying with our legal or contractual obligations. When we no longer need the information for the purposes indicated in this Privacy Policy, we will dispose of it in compliance with Creative Hint LTD retention policies and procedures.
How does Creative Hint LTD protect the privacy of children online?
Creative Hint LTD’s general audience website are not directed at children under the age of 13, and no personal information from children under the age of 13 is deliberately collected. If a website is targeted towards children under the age of 13, the website will disclose explicitly that it gathers data from children.
A separate privacy notice will be provided on the website, outlining the practices particular to those websites, all of which are compliant with the Children’s Online Privacy Protection Act.
If you have any concerns about the possible gathering of your child’s information, please contact us.
Who can i contact at Creative Hint LTD about the privacy policy?
To contact the Customer Service Team with questions about this Policy, write the Creative Hint LTD Privacy Office with any questions or complaints about this Policy or how we manage your personal information via email [email protected]. As well as to share your store experience, marketing preferences, and general feedback/questions.
I’m not sure how I’ll know if this policy changes
Please review our Privacy Policy on a regular basis for any updates. We’ll give you further notice if there are any substantial changes. At the top of our Privacy Policy, we’ll list the last time it was changed.
This page contains information about how we utilize cookies. Cookies are used on our website to recognize you from other visitors. This enables us to offer you a positive browsing experience while also allowing us to improve our website.
If you accept, we will store a small file of characters and numbers on your browser or on your computer’s hard disk as a cookie. Cookies are little data files that are saved on your computer’s hard disk.
We use the following cookies:
Cookies that are absolutely necessary. These are cookies that are essential for our website to function properly. Cookies allow you to log into secure portions of our website, use a shopping cart, and use e-billing services, among other things. Cookies for analytics and performance. They enable us to detect and count the number of visitors as well as see how they navigate our website while on it. This allows us to enhance the way our website functions, such as ensuring that people can simply locate what they’re looking for. Cookies that provide functionality. These are used to identify you when you visit our website again. This allows us to tailor our content to you, greet you by name, and keep track of your preferences (for example, your choice of language or region). Cookies with a specific purpose. These cookies keep track of your visits to our site, including which pages you visited and which links you clicked on. We’ll use this information to tailor our website and the advertising that appears on it to your preferences. This information may also be shared with third parties for this reason.
By activating the setting on your browser that allows you to deny the setting of all or certain cookies, you can block cookies. You may not be able to access all or portions of our site if you modify your browser settings to block all cookies (including necessary cookies). Please be aware that other parties (such as ad networks and suppliers of external services such as online traffic analysis services) may utilize cookies over which we have no control. These cookies are almost certainly analytical/performance or targeting cookies.
How to contact us?
Feel free to contact us if you have any questions or concerns via email or phone;
Phone: +442072050573